At Winners Behavioral Health, we understand that seeking support can bring many questions. This FAQs page is designed to offer clarity, comfort, and guidance as you learn more about our services and what to expect. Our goal is to help you feel informed, supported, and confident as you take the next step toward healing and emotional well-being.
Q: What types of services does Winners Behavioral Health offer?
A: We provide a wide range of behavioral health care services, including individual therapy, group therapy, case management, intake assessments, and wellness and psychoeducational programs. Each service is designed to support mental, emotional, and behavioral well-being through compassionate, evidence-based care.
Q: Who do you serve?
A: We proudly serve adolescents and adults ages 13 and older who are seeking support for mental health, behavioral challenges, and emotional wellness.
Q: What conditions or concerns do you address?
A: Our professionals assist with a variety of mental health concerns, such as anxiety, depression, trauma, stress management, behavioral issues, and life transitions. We tailor treatment to meet each individual’s unique needs and goals.
Q: Are your programs confidential?
A: Yes. Your privacy is our top priority. All sessions, records, and communications are handled with the highest level of confidentiality in accordance with HIPAA regulations.
Q: Do I need a referral to receive services?
A: No referral is needed. You can contact us directly to schedule your first appointment or request an intake assessment.
Q: What should I expect during my first visit?
A: During your first visit, you’ll meet with one of our compassionate professionals for an intake assessment, where we’ll discuss your concerns, history, and goals. Together, we’ll develop a personalized care plan to guide your journey toward healing.
Q: Can I reschedule or cancel an appointment?
A: Yes. If you need to reschedule or cancel, please contact our office at least 24 hours in advance by calling or emailing us through our Contact Us page.
Q: What if I don’t have insurance?
A: We believe mental health care should be accessible to everyone. We offer self-pay options and may assist in connecting you with community resources to make care more affordable.
Q: How much does a session cost?
A: Session costs vary depending on the type of service and insurance coverage. Our administrative staff will provide a clear cost breakdown before your first appointment.
Q: How do I know which service is right for me?
A: If you’re unsure where to start, we recommend beginning with an intake assessment. Our clinicians will help determine the most appropriate services based on your goals and needs.
Discover the Strength Within You
Rediscover hope and balance with personalized care designed to support your emotional well-being. Contact us today to begin your journey toward lasting healing and a healthier you.